What are the dimensions of the Jitterbug phone?
The Jitterbug phone weighs 4.4 ounces. When the phone is closed, the dimensions are: 4" long x 2" wide x 1" deep.
What type of battery does the Jitterbug phone use?
The Jitterbug phone uses a lithium ion rechargeable cell phone battery, which requires recharging.
What makes the Jitterbug Phone different from other cell phones?
The Jitterbug phone offers a standard keypad with large, backlit buttons that are easier to see. The Jitterbug phone is extremely intuitive. The lower part of the display screen is what we call the "Command Area." This is where we ask what you want to do. Let’s say you are in your phone list and your first contact is highlighted. In the Command Area you will see the question, "Call?" You simply press the "Yes" key or the "No" key. The same is true when you want to activate features like the Speakerphone. Plus, there’s a built-in tutorial, in case you need more assistance.
What features does the Jitterbug have for people who have difficulty hearing?
The Jitterbug phone features a padded earpiece that’s not only more comfortable (especially for customers who wear a hearing aid), but keeps unwanted noise out. Plus, the volume adjusts from low to super-high, and has a Speakerphone option that appears when you move through the volume choices. The volume can also be adjusted while you are on the call.
Other than the Speakerphone, does the Jitterbug offer any other hands-free features?
Yes. Jitterbug phones are enabled with a Voice Dial feature, which makes it possible to dial contacts or numbers simply by saying the name or number aloud – no preprogramming is required.
Do Jitterbug phones have features for people who are visually impaired?
Yes. The Jitterbug has a sharp color screen with menus, messages, and Yes/No questions displayed in larger-than-average lettering. In addition, clear, backlit keys make it easy to use the phone in all light levels.
Is roaming and long distance included?
You will be charged a flat rate per minute. All of the per-minute rates include long distance and roaming charges.
What is the coverage area for the GreatCall service?
GreatCall covers most of the U.S. where cellular service is available from the major carriers. If you do not have coverage with one of the major carriers in your area, then you may not have access to GreatCall coverage. If you are not sure that you will have coverage in your area then contact Jitterbug customer service and we will check for you.
Can I see the Jitterbug before I buy it?
The Jitterbug phone is offered exclusively through telephone ordering and our secure website. We do offer a thirty day trial period and money back guarantee on the phone if you are not completely satisfied provided you have used fewer than 30 minutes of talk time. You will still be responsible through that date for the new service and any charges associated with it.
What if my Jitterbug phone does not work in my area? Can I return it?
All Jitterbug phones come with a thirty-day money-back guarantee on the phone, however you must have used fewer than 30 minutes of talk time. You will still be responsible through that date for the new service and any charges associated with it.
Will I be charged for calls to 911?
No. All calls to 911 are free.
Will I be charged for calls to the Jitterbug operator?
Calls to our operators are equal to 5 minutes of talk time per connection, plus talk time used during the operator connect call. You can use your free minutes or service pack minutes to cover these charges.
Will the Jitterbug phone accept incoming calls?
Yes, the Jitterbug phone accepts incoming calls.
Do the Jitterbug phones offer GPS tracking?
No, not at this time.
How do I return my Jitterbug phone?
To return your Jitterbug phone for any reason, you must contact the GreatCall Customer Service department to receive a Return Authorization. The Customer Service Representative will tell you how to return the phone.
